In business, reputation is everything
Assessment of your compliance program’s effectiveness by government standards. Includes all program elements as well as measure of realistic employee buy-in and comfort reporting issues internally rather than whistleblowing. Identify potential areas of improvement
Custom-designed initiatives and communications to shore up any element or employee group warranting enhanced attention. User-friendly, targeted materials for maximum effectiveness, from workplace posters to pocket-sized guides for managers.
Turnkey compliance program development to be implemented by your team with ongoing refinements and coaching as needed to ensure best practices
Post-merger integration of compliance programs
Partner with your I.T. team to develop a state of the art helpline database; in-house call intake review and training. These services are appropriate if you choose to bring your helpline function in-house to reduce costs and potentially improve oversight and understanding of noncompliance patterns.
Objective assessment of third party helpline performance; incident data analysis to determine risks and opportunities for program improvement.
Once a violation is discovered, government regulators undertake close review of on-the-ground compliance controls and even employees’ general belief in management’s interest in the compliance program. This part of their assessment can mitigate penalties, so be sure that your paper program has genuine traction throughout your organization. (contact)
Benefits that extend beyond compliance programs
A compliance program that goes beyond rule training and enforcement, that integrates positive elements seamlessly throughout the culture, is transformative. One way of measuring its impact is to gauge employee reaction. Scores of unsolicited written compliments (link here) from employees, such as these, demonstrate the effectiveness of the Cultural Evolutions model:
This program is part of what makes (company) the company to work for. I have been here for 5 years, and have seen a definite improvement in the quality of the work place due in part to these efforts and policies.” “I think this is a great program. It makes me proud to be on the (company) team and drives a culture to support our business now and in the future.”